CREATIVE TELEMARKETING

Introduction
Very often having the best product or service does not guarantee success, especially when we are inundated with massive information and alternatives in education market. In the pursuit of continuous Telemarketing Competitive Edge, a professional telemarketer needs to be trained and equip themselves not only with the technical know-how but also on the necessary attitudes and standards to fulfill and achieve the desired sales results and profitability.
As such, counselors are expected to increase their level of Tele-Sales confidence and understand the important of every single customer at their workplace. Being a Customer-Focused Telemarketer is about fulfilling the customer needs and providing an excellent service towards customer for life.

Learning Objectives

• To develop Excellent Telemarketing Mindset and Attitude to strive for excellence in sales profession.
• To understand the influence you have over the customer thru’ telephone.
• To establish rapport and trust with your prospecting customers.
• To implement Creative Telemarketing Strategies to turn prospects into delighted and loyal customer.
• To learn and practice the art of telephone courtesy professionally.

Methodology
The Creative telemarketing is designed purposely for those organization that WILLing to EXCEL in 21st century. During the workshop, the trainer will practice high learning technology, such as Neuro-Linguistic Programming (NLP), Accelerated Learning Techniques (ALT) and Whole-self Learning (WSL) to create a dynamic combination of lectures, Creative Activities,Thinking Games, Cases, and Exercises in order to enhance effective optimum learning and ensure the participants receive maximum benefits.

Who Should Attend
Those who are in various Sales Professions, from sales newcomer to experience sales achiever. It is also specially organized for Sales Representatives, Sales Executive, Direct-Selling Representatives, Sales Leaders, Sales Engineers, Sales & Marketing Managers and anyone whose career requires them to sell.